Privacy Policy
Your privacy and data security are fundamental to our mission. This policy outlines how Need.fit collects, uses, and safeguards your health, fitness, and personal information.
Encrypted & Secure
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 standard encryption.
No Data Sales
We never sell, rent, or trade your personal or health data to third-party advertisers or brokers.
Full User Control
You retain complete rights to access, export, or permanently delete your account and history at any time.
1Introduction & Responsible Entity
Need.fit ("NeedFit", "we", "us", or "our"), operated by True Fitness Club, provides an AI-powered fitness and nutrition platform. Our service builds adaptive workout routines, counts calories and macros from photo scans, and recalibrates weekly plans based on real user performance.
This Privacy Policy applies to our website (https://need.fit), the Need.fit mobile application, and all associated services, APIs, and tools. By using Need.fit, you acknowledge the collection and use of your information in accordance with this policy.
2Information We Collect
To deliver personalized fitness recommendations and nutritional tracking, we collect the following categories of data:
Account & Contact Information
When you register or log into Need.fit, we collect your name, email address, profile credentials, and communication preferences.
Fitness & Health Profile Data
To calculate accurate metabolic rates (TDEE/BMR) and design adaptive training routines, you may provide your age, biological sex (used exclusively for metabolic formulas), height, weight, target goals, activity levels, equipment availability, and workout completion logs.
Meal Photos & Camera Data
When using our snap-a-meal feature, you grant camera/photo permissions to upload meal images. These images are processed strictly for nutritional recognition (estimating portion sizes, calories, protein, carbs, and fats). We do not use your camera for any other purpose or access your photo library beyond the images you explicitly select.
Device & Technical Analytics
We automatically collect standard diagnostic data including IP address, operating system, browser type, app version, and feature usage telemetry. Our analytics system operates with strict privacy protections (no raw fitness calculator inputs are logged to analytics).
3How We Use Your Information
We use the collected information solely for legitimate operational and user service purposes:
- Personalized Workout Generation: Synthesizing customized training programs tailored to your muscle focus, available equipment, and experience level.
- Nutritional Recognition: Analyzing meal photos using computer vision models to estimate caloric and macronutrient contents.
- Weekly Recalibration: Adjusting progressive overload, caloric targets, and recovery guidance based on your real-world logging.
- Service Improvements & Security: Monitoring platform performance, preventing fraudulent activity, and maintaining cloud infrastructure reliability.
- Essential Communications: Sending service announcements, security alerts, and customer support responses.
4AI Data Processing & Service Providers
Need.fit incorporates artificial intelligence and machine learning models to analyze meal photos and generate fitness routines.
No Commercial Sale of Data: We do not sell, license, or monetize your personal health information, meal photos, or fitness records to third parties, ad networks, or data brokers.
Trusted Cloud Infrastructure: We share data with vetted infrastructure partners (such as cloud hosting, database management, and AI engine APIs) strictly as necessary to execute requested features. All service providers are bound by strict data processing agreements enforcing GDPR/CCPA compliance and data confidentiality.
5Data Protection & Security Practices
We implement robust technical and organizational safeguards to protect your personal information against unauthorized access, loss, or misuse:
- Encryption in Transit: All communications between your device and our servers use HTTPS with TLS 1.3 encryption.
- Encryption at Rest: Account details and database backups are encrypted at rest using AES-256 standards.
- Access Controls: System access is strictly restricted to authorized engineers on a need-to-know basis with multi-factor authentication.
6Your Rights & Account Deletion
Regardless of your location, Need.fit provides comprehensive rights regarding your personal data:
- Right to Access & Export: You may request a complete export of your personal profile, workout logs, and meal history.
- Right to Rectification: You can update or correct your personal metrics directly inside the Need.fit app settings.
- Right to Erasure (Account Deletion): You can request the permanent deletion of your account and all associated data at any time. Account deletion removes your personal profile, workout logs, and uploaded photos from our active databases within 30 days.
To exercise your privacy rights or request account deletion, please email us at privacy@need.fit or submit a request directly through the app settings.
7Children's Privacy Protection
Need.fit is not directed at children under the age of 13 (or 16 in the European Union). We do not knowingly collect or solicit personal information from minors. If we learn that we have collected personal data from a child without verified parental consent, we will promptly delete that information.
8Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect app updates, security enhancements, or legal requirements. When material changes are made, we will notify users through in-app notices or email notifications, updating the "Last Updated" timestamp at the top of this page.
9Contact Us & Privacy Support
If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please reach out to our team:
NeedFit Legal & Data Privacy Team
Entity: True Fitness Club
Email: privacy@need.fit / support@need.fit
Website: https://need.fit